Privacy Policy

This Privacy Policy was last edited on 12/31/2022

Vineway Products LLC DBA Master’s Hand Collection takes your privacy seriously. This privacy policy describes what personal information we collect and how we use it.

This privacy policy has been compiled to better serve people who are concerned with how their Personally Identifiable Information (PII) is collected and used online.  US privacy law describes PII as information that can be used on its own or together with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

If you disagree with any part of this privacy policy, please discontinue use of mastershandcollection.com immediately.

FAQs

What personal information do we collect when you visit our website?

While visiting mastershandcollection.com, as appropriate, you may be asked to enter your name, email address or other personal details to help with your user experience on our website.

When do we collect your personal information?

We collect information from you when you:

Subscribe to a newsletter or email list

Respond to a survey

Fill out a form

Purchase artwork or other products

Register on our site

Provide us with feedback on our products or services.

Otherwise enter information on our site

How do we use your personal information?

We may use the information we collect from you in the following ways:

To improve our website

To better serve you

To quickly process your transactions

To send emails about orders, new blog posts, or other marketing communications.

*This is not a comprehensive list of how we may use your PPI.*

How do we protect your personal information?

All sensitive and/or credit information you supply is encrypted via Secured Socket Layer (SSL) technology.

We use Malware Scanning from our web hosting service.

Your personal information is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

All PPI is contained behind secured networks and we implement a variety of security measures when you enter, submit, or access your information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Google states that “cookies” are small pieces of text sent to your browser by a website you visit. They help that website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you.

We use cookies to compile data about website traffic and interactions. We may also use trusted third-party services to track this information on our behalf. You may choose to modify your cookies in your browser settings.

Please note: If you turn cookies off, it may affect some of the features of this website.

Third-Party Use of Personal Information Disclosure

Except as otherwise stated in the privacy policy, we do not sell, trade, rent or otherwise share your Personally Identifiable Information with third parties without advance notice.

However, non-PPI visitor information may be provided to other parties for marketing, advertising, or other uses.

We may also release PPI as appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Additionally, this website may use third-party service providers to assist us in operating this website, conducting our business, or serving our users. Each third-party service provider’s use of your PPI is dictated by their respective privacy policies.

This website currently uses the following third-party service providers:

Google Analytics: this service tracks website usage and provides information such as referring websites and user actions on this website. It may capture your IP address, but no other personal information.

*To Opt Out you can set preferences for how Google advertises to you by using the Google Ad Settings page, visiting the Network Advertising Initiative Opt-Out page, or using the Google Analytics Opt-Out Browser Add-On.*

MailChimp: this service is used for delivery of email newsletters. MailChimp stores your name and email address for purposes of delivering these communications to you.

Ezoic: this service is used to manage our display advertisements. To deliver personalized advertising options, it may track your IP address or location. This information is not stored on this website.

PayPal: this service is used for payment processing on ecommerce products on this website. Your banking information is not passed to our website. We receive only information used to fulfill orders and for reporting purposes.

Stripe: this service is used for payment processing on ecommerce products on this website. Your banking information is not passed to our website. We receive only information used to fulfill orders and for reporting purposes.

LeadPages: this service is used to provide information to website users through landing and/or sales pages. It may capture your name, address, phone number, and/or email address.

Social Sharing: Social Sharing buttons are provided by website plugins operated and managed by a third-party. If you click on one of the social sharing buttons, certain PII may be stored by the service operating that plugin in accordance with their terms of service and use.

California Online Privacy Protection Act

CalOPPA is a state law that requires operators of commercial websites and online services to post a privacy policy stating exactly the information being collected and those individuals or companies with whom it is being shared. You can read more about this law here.

To comply with CalOPPA, we agree to the following:

Users can visit our site anonymously.

A link to this privacy policy has been added to the footer of this website.

Our privacy policy link includes the word “Privacy” and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes on our Privacy Policy page and if you are subscribed to our email list via email.

You can change your personal information by emailing us at connie at mastershandcollection dot com

 

COPPA (Children Online Privacy Protection Act)

The Children’s Online Privacy Protection Act (COPPA) is a rule that gives parents control over their child’s information. The US Federal Trade Commission (FTC) enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. You can read more about this rule on here.

Vineway Products LLC DBA Master’s Hand Collection and/or mastershandcollection.com does not specifically market to children under the age of 13 years old or knowingly collect any personally identifiable information from children under the age of 13.

If a parent or guardian believes that this website has personally identifiable information of a child under the age of 13 in its database, please contact us immediately at connie at mastershandcollection dot com and we will use our best efforts to promptly remove such information from our records.

Fair Information Practices

The Fair Information Practices Principles are a set of eight principles regarding data usage, collection, and privacy. They are considered the framework of privacy law and data protection in the United States. You can read more about them here.

To comply with Fair Information Practices we will take the following action, should a data breach occur:

We will notify you via on-site notification within one business day and via email within 7 business days.

CAN-SPAM Act

The CAN-SPAM Act sets rules for commercial electronic communications, including email and text messages. It gives you the right to unsubscribe and spells out penalties for violations. You can read more about it here.

To comply with CAN-SPAM, we agree to the following:

Not use false or misleading subjects or email addresses.

Identify the message as an advertisement in some reasonable way.

Include the physical address of our business or site headquarters on this website.

Monitor third-party email marketing services for compliance if one is used.

Honor opt-out/unsubscribe requests quickly.

Allow users to unsubscribe easily via a link at the bottom of each email.

We collect your email address to:

Send information, respond to inquiries, and/or other requests or questions.

Process orders and to send information and updates pertaining to orders.

Send you additional information related to your product/service.

Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

Contacting Us

If you have any questions regarding this privacy policy, please contact us at the mailing address below:

Master’s Hand Collection

P.O. Box 685

Centerton, AR 72719

Or by emailing the administrator at connie at mastershandcollection dot com